1. Introduction

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services.

2. Data We Collect

We may collect the following types of personal information:

• Identity data: name, date of birth, driving licence details.
• Contact data: email address, phone number, postal address.
• Financial data: payment card details (processed securely by our payment provider).
• Booking data: reservation details, rental history, preferences.
• Technical data: IP address, browser type, device information, pages visited.
• Usage data: how you interact with our website and services.

3. How We Use Your Data

We use your personal data for the following purposes:

• Processing and managing your bookings.
• Communicating with you about your reservations.
• Providing customer support.
• Improving our services and website experience.
• Sending marketing communications (only with your consent).
• Complying with legal obligations.
• Fraud prevention and security.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract performance: processing necessary to fulfil our rental agreement with you.
• Legitimate interests: improving our services, fraud prevention, and business administration.
• Consent: marketing communications and non-essential cookies.
• Legal obligation: compliance with applicable laws and regulations.

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Payment processors to complete transactions.
• Insurance providers when you purchase protection plans.
• Law enforcement or regulatory bodies when required by law.
• Service providers who assist in operating our business (hosting, analytics).

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Booking records are typically retained for 5 years after the rental period.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (right to be forgotten).
• Object to or restrict processing of your data.
• Data portability — receive your data in a structured format.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us.